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SERVE WEST DALLAS


Job Opening: Career Navigator / Case Manager 

Join the leadership team of an innovative collaboration (currently in its pilot phase) aimed at training, mentoring and lifting the employable skills of young adults between

18 – 30 years old through quality jobs in the health-care sector. It is an innovative public-private community initiative empowering the transformation of under-resourced youth in Dallas while addressing the significant need for qualified middle-skills employees in the healthcare industry. It is the intersection of an economic necessity and a moral imperative.

The Pathways in Healthcare program is an initiative spearheaded by Serve West Dallas, a 501(c)3 gospel-centered, nonprofit organization, and its partner Anthem Strong Families (ASF). ASF is a non-profit organization committed to providing cost-effective, equipping approaches to family members who desire to form and sustain healthy, vibrant and long-lasting relationships. 

The Career Navigator/Case Manager will serve as the day-to-day point person for the Pathways Fellows (approximately 15 per session), guiding them through all aspects of the program and ensuring that they have all of the tools needed to succeed. The Career Navigator/Case Manager will also act as the key liaison and directly interface with the job provider, Baylor Scott & White, as Fellows begin their new vocational journey. Documentation of successes and failures, as well as course correction efforts, will be a large part of moving the program from the pilot phase into full implementation. This is a great opportunity to combine social work, health care, training, mentoring and personnel skills into a job that has direct impact on poverty alleviation and family transformation. 


EDUCATION & EXPERIENCE:

  • Bachelor’s degree in Social Work or related field with at least five years of demonstrated experience using a case-management style approach. Nursing credentials and/or experience working in a health-care setting is beneficial.
  • Ability to provide comprehensive case management services to all clients including:  intake assessment, benefit assessment, goal setting, long-term case plan development, weekly case plan development, progress monitoring, individual behavioral assessment, advocacy and referrals.
  • Strong interpersonal, approachability, and follow-up skills and demonstrated ability to interact and influence face to face personally, and in a group setting.
  • Strong knowledge of target community culture and resources, and, preferably, counseling/social work practices with high-risk, culturally-diverse, and/or crisis populations. Must be able to work in a variety of settings with diverse families and demonstrate cultural sensitivity as and when appropriate to do so.
  • Strong administrative, managerial, and organizational skills that include detailed planning, organizing, mobilizing, reporting and course correction as needed.  
  • Excellent written and verbal communication skills in both English and Spanish (strong conversational). The Pathways pilot is primarily focused in the West Dallas area where the population demographic is more than 70% Hispanic.
  • Strong ability to establish rapport and communicate with people of all ethnicities and socio-economic levels while remaining culturally sensitive and confidential when appropriate.
  • A self-starter and natural motivator who can work both independently and collaboratively with little supervision. The ideal candidate will display a non-judgmental approach that combines strong sense of focus, task-orientation, and the ability to implement and instill clear boundaries. 
  • Proven supervisory and volunteer management skills.
  • Strong knowledge of computer software including but limited to Salesforce (preferred), and the Microsoft Office suite of products to create, document, and monitor client evaluations, client contact sheets, and client assessments
  • Candidate must have the ability to legally operate a motor vehicle and to provide own transportation to and from various training and work sites. 


COMPENSATION:

  • Based on level of education achieved and experience.


HOW TO APPLY:

  • Qualified applicants are invited to send a cover letter and resume to [email protected]


MORE ON PATHWAYS:


QUALIFICATION CRITERIA FOR PATHWAYS FELLOWS:

Help us spread the word if you know anyone who might qualify as a Fellow!

  • Motivation and desire to train for a long-term career in healthcare.
  • High school graduates looking for a ways to engage higher-paying, career-progression work.
  • Location: documented home residence in one of the following zip codes: 75212, 75208, 75211, 75233, 75236, 75237, 75232
  • Age: 18 – 30 years old
  • Education Requirements: High School Diploma or GED
  • Citizenship: US citizens, Green Card and qualifying VISA holders
  • Clearances: criminal background check, drug/tobacco test, no DCCCD holds
  • For details on this NEXT Informational Meeting or for program questions, please contact Shuntay Ward ([email protected])




Job Opening: Executive Assistant & Office Manager

The vision of Serve West Dallas (SWD) is to see spiritual, physical, social, and economic transformation within zip code 75212. Founded in 2009, SWD is a Christian non-profit 501(c)(3) designed to create, catalyze, and manage initiatives that facilitate strategic “cross-sector collaboration” in order to tackle large-scale needs and challenges. SWD, as a “backbone” organization, convenes various individuals, groups and entities (both non-profit, corporate, educational and governmental) around the common goal of holistically transforming the low-income, high-risk neighborhoods that make up West Dallas.

Reporting to and directly supporting the Executive Director (ED), the Executive Assistant & Office Manager will, first and foremost, share a dynamic and mature relationship with Jesus Christ that informs a desire to be a true servant leader. The ideal candidate will thrive in a small, inner-city, non-profit, faith-based setting, and be laser focused on staying one step ahead of the ED with a “no job is too small” mentality. This is a unique opportunity to be directly engaged in multi-faceted, inner-city collaborations that further both transformation of lives and physical areas.

Undergirding the entire work of SWD, this individual will:

  • Display demonstrated ability to effectively interface with individuals across a wide ethnic and socio-economic spectrum
  • Possess a high-detail orientation and broad skill set that includes expertise in office, vendor, grant, financial and meeting management
  • Communicate diplomatically, seamlessly and with excellence through all written and verbal outlets
  • Naturally enjoy concepting, planning and coordinating the logistics around convening multiple collaborative groups and ensuring their forward movement

EDUCATION AND EXPERIENCE:

Bachelor’s degree with at least 2-3 years parallel work experience focused on broad-scale administration and executive support. Previous experience in the Christian non-profit sector or with an inner city, urban initiative is a plus. Conversational Spanish is a desired skill as more than 70% of the West Dallas population is Spanish speaking.

Proven technical experience with the following platforms, or ability to easily learn, is essential:

  • Microsoft Office Suite/DropBox – email/scheduling/filing/correspondence/presentations
  • Network for Good – donor database
  • Symphony/WordPress/MailChimp/Adobe Suite – website/marketing collateral/newsletter (working in conjunction with a MARCOM vendor)
  • Social Media – Facebook, Twitter, Instagram (working in conjunction with a MARCOM vendor)


COMPENSATION:
Full-time position. Salary commensurate with experience. 


To apply:
Please send cover letter and resume to Lynn Hendricks at [email protected]




ACT

Job Opening: Career Navigator / Case Manager 

ACT (Advocates for Community Transformation) is a rapidly growing non-profit justice organization offering a new model of ministry that uses the legal system to empower inner-city residents to fight crime on their streets while sharing with them the hope of the gospel. ACT’s vision is to see safe neighborhoods, where crime is no longer tolerated and dignity and hope are restored. ACT currently serves multiple neighborhoods in Dallas, Texas and is positioned for expansion; the organization operates as a 501c3 with 25+ full-time employees and a $3.1 million annual budget.

ACT is growing its Community Advocate team by seeking individuals with fluency in Spanish who can bring a disciplined presence and passionate enthusiasm for ACT’s mission and vision. The ideal candidate must be a servant-leader who exhibits a growing relationship with Jesus Christ, a passion for social justice, and the leadership ability to effectively shepherd others.

ACT Community Advocates educate, empower, and mobilize inner-city residents to fight crime in their communities. The role requires a strong sense of justice as well as a tactical, investigative, bold, and tenacious character necessary to inspire and organize residents. ACT Community Advocates are highly relational and possess a keen ability to engage individuals in high crime urban neighborhoods with a compassionate spirit and a strong level of discernment. The ideal candidate will have experience utilizing this broad skill set across a wide range of relationships, cultures and environments.


EDUCATION & EXPERIENCE:

College degree required with 3 – 5 years work experience. Preferred experience includes time spent in a Christian-based nonprofit performing cross-cultural work and/or direct sales experience that can easily translate into inner-city, relational work.


COMPENSATION:

Full time position. Paid benefits include health insurance and a 401K plan. Salary commensurate with experience.


HOW TO APPLY:

Please forward your cover letter, resume, references and statement of faith* by email to [email protected]

*Statement of Faith: A statement of faith should describe your Christian faith and how it is relevant to your involvement with ACT. It should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current place of worship.




Program Associate (ASPIRE After-School Program)

The job of the Program Associate is to work with individuals and small groups of K - 12th grade students under the supervision of the Program Manager. The Program Associate will provide supervision and instruction to students that will create a positive and fun learning environment and allow for students' personal, social, and academic development. The candidate will also be responsible for conducting Bible study with program participants. Looking for creative, enthusiastic team players with strong communication skills. Must have on year experience working with youth in a group setting and bilingual highly desired. High school diploma or GED required.


HOURS:

ASPIRE After-School: Sept. - May;  Mon. - Fri.; 2:00-6:30pm (hourly position)


HOW TO APPLY:

Please forward your cover letter, resume, references and statement of faith* by email to [email protected]

*Statement of Faith: A statement of faith should describe your Christian faith and how it is relevant to your involvement with ACT. It should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current place of worship.



Volunteer Coordinator

The Volunteer Coordinator manages all aspects of individual and group volunteer management and projects for Voice of Hope Ministries and its programs. Full-time position.

Click here for full job description.

HOW TO APPLY:

Please forward your cover letter, resume, references and statement of faith* by email to [email protected]

*Statement of Faith: A statement of faith should describe your Christian faith and how it is relevant to your involvement with ACT. It should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current place of worship.



Support Services Associate

This candidate is responsible for supporting the needs of the staff in every department. From the 'beautification' of our facilities to transporting children and serving meals, this associate is a team player that supports the day-to-day activities of the ministry. Conducts regularly scheduled maintenance and minor repairs on all mechanical systems and vehicles. Sets up and tears down for ministry activities and events. Maintains cleanliness of all facilities. Sets up food for programs, and serves food to students. Properly discards food following food service handling requirements. Performs heavy physical labor; lifts and carries moderately heavy loads. Maintains simple records. Understands and carries out oral and written directions. Commercial driver's license with Passenger Endorsement required. Bilingual highly desired. High school diploma or GED required.

HOW TO APPLY:

Please forward your cover letter, resume, references and statement of faith* by email to [email protected]

*Statement of Faith: A statement of faith should describe your Christian faith and how it is relevant to your involvement with ACT. It should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current place of worship.




World Impact, Dallas

For more information about World Impact, Dallas, click here.

To apply:
Please submit materials directly to Ted Smith at [email protected]


Voice of Hope Ministries

Program Associate (Summer Day Camp and ASPIRE After-School Program):

Want to be a game changer, a difference maker, a world changer?  Changing lives one child at a time.  That’s our mission.  We work with at-risk kids in the west Dallas community.  We are looking for energetic enthusiastic individuals to join us as Program Associates.

The Program Associate works with individuals and small groups of K – 8th grade students under the supervision of the Program Manager.  Program Associates provide supervision and instruction to students creating a positive and fun learning environment that encourages students’ personal, social, and academic development.  Will also be responsible for conducting Bible study with program participants.  Looking for creative, enthusiastic team players with strong communication skills.  Must have one year experience working with youth in a group setting.  Bilingual in Spanish preferred.

Minimum requirement: High school diploma or GED  AA degree preferred and/or two year’s work experience with children. 

ASPIRE After-school program hours approximately 2:00 – 7:00 p.m. Follows DISD school schedule.  Summer day camp runs through June and July with program hours of 7:00 a.m. – 7:00 p.m.

All shifts Monday through Friday.  We offer regular hours with no required nights or weekends.

  • Support Services Associate:

The Support Services Associate provides operational support for all areas of Voice of Hope.

Major Job Duties and Responsibilities:

-Cleans facilities and vehicles as assigned or according to the facilities maintenance schedule following chemical and facility safety guidelines

-Assists with maintenance work as needed and/or assigned

-Assists with food services following food safety guidelines

-Drives company vehicles as assigned including bu not limited to picking up donations and vendor orders. Follows all legal and VOH safety regulations while operating vehicles.

-Consistently demonstrates position-required behaviors in fulfillment of VOH's mission

-Assists with ASPIRE after-school program and/or the Summer Day Camp Program as assigned

-May be required to assist with other VOH programs as needed and other duties as assigned.

Qualifications, Education, and Experience:

-High school diplomas or GED equivalent

-Over 21 Texas driver's license and clean driving record REQUIRED

-Commercial driver's license with passenger endorsement HIGHLY PREFERRED

-Food handler certification a plus

-Handyman skills a plus

-Must be willing to help supervise children if needed

-Background and reference checks required.

Requirements:

-Able to read and follow directions

-Willing to be flexible as tasks may change and complete tasks in a timely manner

-Able to be courteous under tense situations

-Must be able to lift a minimum of 50 lbs

-Able to turn, bend, reach, and use a ladder


To apply:

Send resume and cover letter to [email protected]. Place the job title for which you are applying in the subject line of the email, or an employment application can be obtained at 4120 Gentry Drive, Dallas, TX 75212.  We are a non-profit evangelical Christian ministry and screen applicants on that basis.  Background check and reference checks required.