SERVE WEST DALLAS
Career Navigator / Case Manager
Join the leadership team of an innovative collaboration (currently in its pilot phase) aimed at training, mentoring and lifting the employable skills of young adults between
18 – 30 years old through quality jobs in the health-care sector. It is an innovative public-private community initiative empowering the transformation of under-resourced youth in Dallas while addressing the significant need for qualified middle-skills employees in the healthcare industry. It is the intersection of an economic necessity and a moral imperative.
The Pathways in Healthcare program is an initiative spearheaded by Serve West Dallas, a 501(c)3 gospel-centered, nonprofit organization, and its partner Anthem Strong Families (ASF). ASF is a non-profit organization committed to providing cost-effective, equipping approaches to family members who desire to form and sustain healthy, vibrant and long-lasting relationships.
The Career Navigator/Case Manager will serve as the day-to-day point person for the Pathways Fellows (approximately 15 per session), guiding them through all aspects of the program and ensuring that they have all of the tools needed to succeed. The Career Navigator/Case Manager will also act as the key liaison and directly interface with the job provider, Baylor Scott & White, as Fellows begin their new vocational journey. Documentation of successes and failures, as well as course correction efforts, will be a large part of moving the program from the pilot phase into full implementation. This is a great opportunity to combine social work, health care, training, mentoring and personnel skills into a job that has direct impact on poverty alleviation and family transformation.
EDUCATION & EXPERIENCE:
degree in Social Work or related field with at least five years of demonstrated
experience using a case-management style approach. Nursing credentials and/or
experience working in a health-care setting is beneficial.
- Ability to
provide comprehensive case management services to all clients including: intake assessment, benefit assessment, goal
setting, long-term case plan development, weekly case plan development,
progress monitoring, individual behavioral assessment, advocacy and referrals.
interpersonal, approachability, and follow-up skills and demonstrated ability to
interact and influence face to face personally, and in a group setting.
- Strong knowledge
of target community culture and resources, and, preferably, counseling/social
work practices with high-risk, culturally-diverse, and/or crisis populations. Must
be able to work in a variety of settings with diverse families and demonstrate
cultural sensitivity as and when appropriate to do so.
- Strong administrative,
managerial, and organizational skills that include detailed planning, organizing,
mobilizing, reporting and course correction as needed.
written and verbal communication skills in both English and Spanish (strong conversational).
The Pathways pilot is primarily focused in the West Dallas area where the population
demographic is more than 70% Hispanic.
ability to establish rapport and communicate with people of all ethnicities and
socio-economic levels while remaining culturally sensitive and confidential
- A self-starter
and natural motivator who can work both independently and collaboratively with
little supervision. The ideal candidate will display a non-judgmental approach
that combines strong sense of focus, task-orientation, and the ability to
implement and instill clear boundaries.
supervisory and volunteer management skills.
knowledge of computer software including but limited to Salesforce (preferred),
and the Microsoft Office suite of products to create, document, and monitor
client evaluations, client contact sheets, and client assessments
must have the ability to legally operate a motor vehicle and to provide own
transportation to and from various training and work sites.
Based on level of education achieved
HOW TO APPLY:
- Qualified applicants are invited to send a cover letter and resume to [email protected]
CRITERIA FOR PATHWAYS FELLOWS:
Help us spread the word if you know anyone who might qualify as a Fellow!
and desire to train for a long-term career in healthcare.
- High school
graduates looking for a ways to engage higher-paying, career-progression work.
documented home residence in one of the following zip codes: 75212,
75208, 75211, 75233, 75236, 75237, 75232
- Age: 18 – 30
Requirements: High School Diploma or GED
US citizens, Green Card and qualifying VISA holders
criminal background check, drug/tobacco test, no DCCCD holds
- For details on this NEXT Informational Meeting or for program questions, please contact Shuntay Ward ([email protected])